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Dec 16

Consumer Alert – be wary of Omega Watches

I hope I don’t use this forum for my consumer complaints too often, but I have to vent my frustration regarding my Omega Seamaster watch. Despite being a fairly expensive piece of equipment, it was losing around 5 minutes per month so after missing one too many trains I decided to return it to the shop where I purchased it.

As expected they sent it away and advised it would take “around 4 weeks”…its almost 8 weeks now and yesterday I was advised that “it is in the final stage of ‘quality control’ and should be ready by the end of next week, which is Xmas after which we close so it should be ready in the New Year”…mmm…10 weeks after a promise of 4…boy do I hope it keeps better time.

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